Great dealer, love my new ride.
Professional and courteous staff. The deal that they offered was better than their competitors.
Alex and Vlad were great to work with. I visited the shop multiple times and drove multiple cars each time. They were patient and ultimately we arrived at a strong deal. Highly recommend the dealership and working with Alex and Vlad.
Bought my car from this dealership on July 9, 2017 and it has been a night mare ever since. Bought a brand new XE and it has been in the shop 3 times for an extended period. Was in the shop for 7 days for a rattling that they finally located which was a loose bracket holding the fuel line. On the drive home heard another rattling. Took it in yesterday and now it's a ticking in the dash. Could either be in the engine or behind the firewall, they won't know until they take it apart. Oh, and there is no timetable for when my brand new car will be fixed. Worst of all, I spoke to a manger at this dealership and had the worst experience. She told me to contact jaguar USA if I wanted to file a claim. She didn't offer me a loaner or any other type of resolution. I wish I could return this car and get my money back. It has been a nightmare and jaguar USA is just as bad. Do yourself a favor and buy another luxury vehicle because this car sucks.
Nesh and the men and women at Hornburg were awesome. They took great care of me and made me feel extremely comfortable with my new F PACE purchase.
Today my partner and I made a trip to Santa Monica to see some Jaguars that were on their website. We were greeted by Jean-Paul who was understatedly pleasant. He answered our questions and walked us through the differences of the various models. We decided on a middle of the road Jaguar. He walked us carefully through the features and seemed genuinely concerned that we were satisfied with our purchase. Next came the final finance person. Angie was absolutely the best. She walked us through every step. I can say we were both very satisfied and would recommend Hornburg to anyone looking for a new OR used car.
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