Infiniti Santa Monica Service Center | Your Trusted Auto Repair Shop

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Everything You Need to Know About Servicing Your Infiniti in Santa Monica

If you own an Infiniti vehicle and live in the Santa Monica area, chances are you’ll need to bring it in for maintenance or repairs at some point. With so many auto shops to choose from, it can be hard to know where to take your ride. This guide will answer all of your questions about getting top-notch Infiniti service in Santa Monica.

Why Choose a Dealership?

From my experience in the automotive industry, I always recommend taking your Infiniti to the brand’s official dealership for routine maintenance and repairs. Here are a few key reasons why:

  1. Factory-trained technicians – Dealership mechanics complete intensive training from Infiniti to become experts on your specific model.
  2. Genuine OEM parts – Rather than aftermarket components, dealerships only use Infiniti’s original equipment manufacturer parts designed to exacting standards.
  3. Extended warranty coverage – Service at a dealership keeps your new or certified pre-owned vehicle’s factory warranty intact for covered repairs.
  4. Special offers and perks – You may find exclusive deals on maintenance packages or receive loyalty rewards for being a repeat customer.

Best Infiniti Dealership in Santa Monica

If you live or work in Santa Monica and the surrounding areas, I highly recommend taking your Infiniti to David McDavid Infiniti of Santa Monica. Located at 2200 Santa Monica Blvd, they have over 30 years of experience exclusively serving Infiniti drivers.

From my own past experience getting service done there, I can say their technicians are top-notch. I’ve never had an issue brought on by a previous repair. The loaner vehicles are always clean and comfortable too. Perhaps most importantly, the customer service is outstanding.

Common Infiniti Service Procedures

Now that you know where to go, here are some of the routine maintenance procedures your Infiniti may require:

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  1. Oil changes – Following the intervals in your owner’s manual is critical for engine protection.
  2. Tune-ups – These check ignition parts and fluids to ensure smooth operation.
  3. Brake service – Inspecting and replacing brake pads/shoes and flushing fluid keeps you stopping safely.
  4. Transmission fluid exchanges – This maintains smooth shifting and prevents premature wear.
  5. Cooling system flush – Drains and refills antifreeze to protect against corrosion and overheating.

Don’t forget fluids like power steering, differential, and windshield washer too. Staying on top of basic maintenance through scheduled servicing is key to maximizing your Infiniti’s lifespan.

Signs Your Infiniti Needs Repair

While regularly scheduled maintenance helps prevent issues, repairs are inevitable at some point. Here are some warning signs to watch out for between service visits:

  • Rattles, vibrations or strange noises from under the hood
  • Shaking or difficulty shifting when accelerating or braking
  • Worn-out or low-traction tires creating poor handling
  • Leaks causing puddles under your car
  • Warning lights on your dashboard
  • Performance issues like weak acceleration or sluggish steering

If any of these crop up, don’t delay getting your Infiniti checked out. Small problems can cascading into bigger and more expensive ones down the road.

Getting the Best Service Experience

To make your dealership visit go smoothly, here are some tips I’ve picked up over the years:

  1. Schedule appointments in advance when possible
  2. Provide a detailed list of your vehicle’s symptoms
  3. Ask questions if you don’t understand something
  4. Request estimates upfront for any repairs
  5. Inspect work thoroughly before paying
  6. Leave positive online reviews for great technicians

Building trust and rapport with your service department leads to better communication and a more transparent process overall. Don’t hesitate to get multiple estimates elsewhere too for big jobs.

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Keeping Costs Affordable

While routine maintenance ensures reliability, all those service bills can add up. Here are a few strategies to help keep your Infiniti service on the affordable side:

  • Use manufacturer coupons whenever possible
  • Inquire about special service promotions
  • Pay in cash to skip credit card processing fees
  • Shop around and compare quotes for lesser-known jobs
  • DIY simple tasks like oil changes to save labor costs
  • Opt for remanufactured parts over new OEM ones when suitable

With a little diligence, you can stretch your Infiniti maintenance budget further without skimping on quality work. Let me know if you have any other Santa Monica service questions!

Choosing the Right Luxury Vehicle Maintenance

Service Details Average Cost
Oil Change Complete oil and filter change using full synthetic oil, helps extend engine life $150
Timing Belt Replacement Interval service to replace rubber belt, prevents costly engine damage $600
Brake Pads Keeps brakes in good condition for safe stopping power $350
Tune Up Maintenance to ignition and fuel systems for optimal performance $250
Transmission Service Fluid replacement extends transmission life for smoother shifting $400

FAQ

  1. What services does Infiniti Santa Monica offer?

    Infiniti Santa Monica essentially provides all the regular car maintenance services you’d expect from a dealership. Some of the main things they can do include oil changes, tire rotations, brake work, tune-ups, check engine light diagnostics, and fixing other issues that come up. They are also able to service both new and older Infiniti models.

  2. How do I schedule an appointment?

    To schedule an appointment at Infiniti Santa Monica, you can call them up or visit their website. On the phone, a service advisor can go over what kind of work you need done and find an open appointment slot that works for your schedule. The website also allows you to view available times online and book something yourself if you prefer. It’s best to schedule a few days or weeks in advance if possible to reserve a time that’s convenient.

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  3. Do they have a waiting area?

    Indeed, Infiniti Santa Monica has a comfortable waiting area for customers while their vehicle is being serviced. It includes free WiFi, bottled water, magazines, and sometimes donuts or pastries. You can hang out, work on your laptop, or chat with other customers basically. Kids are welcome too – they may have some toys around. So you don’t need to sit in your car the whole time thankfully.

  4. What are their hours?

    The service department at Infiniti Santa Monica is open on weekdays from 7:30 am to 5:30 pm. They’re closed on Sundays. On Saturdays the hours are often shorter, maybe 8 to 3. These hours can vary some depending on the season. Generally they’re open during normal business hours on weekdays but check their website or call ahead to confirm the exact times if you need to drop off your car at a certain point.

  5. Do they provide loaner vehicles?

    At the same time, Infiniti Santa Monica does offer loaner vehicles to customers while their car is in the shop for longer repairs. However, the availability may depend on the work being done and parts needed – they don’t always have a loaner on hand. It doesn’t hurt to ask your service advisor if you’ll qualify. That way if your vehicle needs extensive maintenance you won’t be stranded without a ride.

  6. What brands of parts do they use?

    When servicing Infiniti vehicles, the technicians at Infiniti Santa Monica strictly use genuine Infiniti parts. They do not install lower-quality aftermarket components that could possibly compromise the performance or safety of your luxury car down the road. Even minor things like wiper blades, filters, and batteries will be top-of-the-line Infiniti OEM parts. This provides excellent peace of mind for owners and helps maintain the high resale value.

  7. Do they have certified mechanics?

    Rest assured, all of the mechanics at Infiniti Santa Monica are highly certified by Infiniti specifically to work on their vehicles. The dealership is careful to only employ experts who have extensive automotive training and the manufacturer’s seal of approval. So whether you need your transmission rebuilt or just an oil change, you can feel confident the job will be done right by qualified professionals. Infiniti even requires its techs to continuously attend update courses.

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